Terms & Condition

Terms and Conditions

Welcome to Arorai.com! By using our website and services, you agree to follow these Terms and Conditions. Please read them carefully before placing any order or using our services.

 

If you want to know our Privacy Policy or Return and_Exchange click the text.

 

Creating and Using Your Account

  • Account Registration: You may need to create an account to use certain features or shop with us.
  • Accurate Information: Ensure all the information you provide is correct and up-to-date.
  • Account Security: Keep your login details private. If you notice any unauthorized use of your account, contact us immediately.

 

Placing Orders and Payment

  • Order Process: Once you place an order, we will confirm it based on product availability.
  • Pricing: All prices are in Bangladeshi Taka (BDT) and may change without notice. Any taxes or delivery fees will be shown at checkout.
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  • Payment Options:
    • We accept Cash on Delivery (COD), bKash, Rocket, debit/credit cards, and other secure payment methods.
    • Orders will only be processed after successful payment.

 

Delivery and Shipping

  • Delivery Time:
    • Within Dhaka: 2-3 business days.
    • Outside Dhaka: 5-7 business days.
  • Delivery Fees: Charges depend on your location and order size, shown during checkout.
  • Issues with Delivery: If your order doesn’t arrive on time, contact our support team.

 

Returns, Refunds, and Exchanges

  • Return Policy:
    • You may inspect the product in front of the deliveryman. If there is any manufacturing defect, you may return the product immediately.
  • Refund Policy:
    • If you paid for the product online, the refund will be processed within 5-10 business days after authorization.
    • Delivery fees may not be refunded.
  • Exchange Policy:
    • Exchanges are allowed for defective or incorrect items based on product availability.

 

User Responsibilities

While using Arorai.com, you agree to:

  • Not engage in illegal activities or misuse the website.
  • Avoid uploading harmful content like viruses.
  • Provide truthful information about your orders or account.
  • Respect intellectual property rights.

 

Copyright and Intellectual Property

  • All content on Arorai.com (logos, images, product designs, etc.) is owned by us and protected under copyright laws.
  • You may not copy or reuse our content without permission.

 

Updates to Terms and Services

We may update our Terms and Conditions or services at any time. Changes will be posted on this page. Please check this section regularly to stay updated.

 

Updates to Terms and Services

We may update our Terms and Conditions or services at any time. Changes will be posted on this page. Please check this section regularly to stay updated.

 

Limitation of Liability

  • We are not responsible for delays, interruptions, or damages caused by third-party services or issues beyond our control.
  • Our liability is limited to the value of the product you purchased.

 

Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of Bangladeshi courts.

 

Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us: